Privacy policy

Information we collect

This website (best2know.co.uk) is managed by Lancashire County Council who takes the privacy of information provided by visitors to this website seriously.

We do not capture or store personal information about individuals who browse this website, except where this information is given voluntarily such as through e-mail or an online form. We do however collect statistical information which is not personably identifiable (see Information to improve our website below).

In the future if we develop any password protected areas we will capture and store information when users log into these areas. This information is used for our contact management systems and for statistical analysis only.

Please be aware that this is not a "secure" site and therefore Lancashire County Council would ask you not to use the site to send information where you wish confidentiality to be assured — for example details about your clinical treatment.

What we do with personal information

Where you choose to complete any of our online forms the personal information you give us is used by Lancashire County Council to enable us to respond to any request or comment that you have made.

Lancashire County Council will endeavour to safeguard your personal information and will not pass it on to any third party without your permission or lawful authority.

Cookies

This website (best2know.co.uk) may also use “cookies” (files placed on your computer by the website in order to facilitate your use of the site the next time you visit. Your browser has options to accept, reject, or provide you with notice when a cookie is sent.

Information to improve our website

In order to provide general usage information Central Lancashire Primary Care Trust uses computer systems which log and analyse various data made available when you visit best2know.co.uk

The following information is collected and stored each time you visit our site: the date and time, the originating IP, the type of browser and operating system used, the URL of the referring page, the object requested, and the completion status of the request.

Visitors to our public website remain anonymous as none of the data collected is linked to any personal information. The information allows us to assess the popularity of the pages on the website, so that we can continue to improve our site and access to information.

The information cannot be traced back to identify your individual computer but could, in theory, be used to identify that a computer on your network accessed this site.

Notification of changes

Lancashire County Council may revise this Privacy Statement at any time. You will not receive notification of these changes but the amended version will be made available on this web site.

Should you have any questions about the privacy of using this web site, please e-mail